Shipping policy

Every ellēkay order ships from Scottsdale, Arizona. Here is exactly what to expect after you place an order at myellekay.com.

Shipping rates

Subscription orders ship free within the United States, every renewal, automatically. For one-time orders, standard shipping is calculated at checkout based on your address.

Processing time

Orders are processed in 1 to 2 business days. Orders placed on weekends or holidays begin processing the next business day.

Delivery time

Once your order has been processed, standard delivery takes 3 to 5 business days. You will receive a confirmation email with tracking as soon as your order is on its way.

Where we ship from

All orders are packed and shipped from our facility in Scottsdale, Arizona.

Questions about your order

If anything about your delivery looks off, or you just want an update, email us at support@myellekay.com and we will make it right.