Ellekay backs the Morning Skinny formula with the 30-Day Feel-Better Promise: take it daily for a full 30 days, and if you don't feel better, you can request a refund. Here's exactly what the Morning Skinny return policy covers, what it doesn't, and how to start a request.
By Ellekay Team, Women's Wellness Experts
The most important thing to know about the Morning Skinny return policy is that the Feel-Better Promise is a 30-day trial, not a return-anytime window. It applies once you have actually taken Morning Skinny every day for a full 30 days, one complete cycle. It exists because gut and bloat support usually takes a few weeks of consistent use before you notice a real difference, and Ellekay wants you to give your body that full cycle before you decide.
How the 30-Day Feel-Better Promise Works
The promise is simple on purpose. Take two capsules of Morning Skinny daily for a full 30 days. If you finish the 30 days and it hasn't earned a spot in your routine, Ellekay stands behind that.
You Have to Complete the Full 30 Days
The promise is only valid if you try Morning Skinny for the full 30 days. A refund request made before you have completed a full 30-day cycle of daily use is not covered by the Feel-Better Promise. Mark your start date on a calendar so you know when your 30 days are up, and take it consistently so the trial is a fair one.
What Happens If Morning Skinny Doesn't Work for You
Not every supplement is the right fit for every body. If you've taken Morning Skinny daily for the full 30 days and don't feel like your bloating, digestion, or morning routine has improved, that's exactly the situation the promise is built for. Reach out to the Ellekay team once your 30 days are complete and explain how it went.
What If You Stop Before 30 Days
If you stop taking Morning Skinny partway through, or decide you'd rather not try it, the Feel-Better Promise does not apply, because the product hasn't had a full cycle to work. In that case the standard Ellekay refund policy applies instead: the request has to be made within 7 days of delivery, the product has to remain sealed and in its original condition, and the request has to be approved by the team. You can read the full terms on the refund policy page.
How to Start a Morning Skinny Return or Refund Request
Starting a request takes just a few minutes and there's no store visit needed. Once you have completed your 30 days, contact the Ellekay team with your order number or the email address you ordered with, and let them know how your 30 days went.
Do You Need to Send the Bottle Back?
It depends on which policy your request falls under. A Feel-Better Promise request, made after a full 30 days of daily use, is about your experience with the product, and the Ellekay team will tell you whether anything needs to come back when they review it. A standard return of sealed product does need to be sent back. Always confirm the specifics with the Ellekay team before you mail anything.
Returning an Opened or Used Bottle
An opened bottle is only covered under the Feel-Better Promise, and only after you have taken Morning Skinny daily for the full 30 days. Opening a jar, taking it for a week or two and then asking for a refund is not what the promise covers. If you haven't completed 30 days, only sealed, unopened product is eligible, under the standard refund policy and its 7-day window.
Does the Refund Include Shipping Costs?
The refund covers the purchase price of the product itself. Original outbound shipping charges are typically not refunded, and on a standard return the customer covers return shipping unless the item arrived damaged, defective or incorrect. Ask Ellekay support for the exact breakdown on your order.
How Long Does a Refund Take to Process?
Once your request is approved, refunds are processed within 3 to 5 business days back to your original payment method, though your bank or card issuer can add a few more before it shows on your statement. If it's been longer than two weeks, reach out so the team can check your order.
